At Hanover, we believe in outstanding customer service.  We work hard to build strong, lasting relationships. In return, our clients have kindly shared their experience of working with us

Dear Jason, I just wanted you to know how great Oliver Fish has been throughout the process. Friendly, efficient, great with communications and liaising, moving things forward gently and positively. A real asset to your company. Thank you to you for all your personal help, advice and honesty, Jason. It has been so very much appreciated.

After dealing with a number of agents, it was a pleasant surprise to come across Hanover Residential. I would definitely use Hanover Residential again or recommend them to friends.

Both Niall and I would like to thank Hanover Residential immensely for all their hard work and perseverance in getting an exchange on our house. We absolutely believe that if our house had been on the market by any other agent than you it would still remain unsold. I would not hesitate in recommending your company to anyone else.

We were very specific in our search requirements and Nicole/Hanover never wasted our time with properties that did not meet our criteria.  They always had the inside scoop on the market and often showed us properties literally the minute they became available.

Selling a flat on behalf of a friend I needed to contact several agents to choose from. Hanover came across as the most professional. I therefore did not hesitate for a moment to proceed with them. It was a pleasure to deal with Jason Goldstone, who have been very meticulous, fair, easy to reach and communicate and above all very efficient. I would again not hesitate to recommend Hanover to friends or use their services in the future when the need arises.

In my view the benefits of instructing an estate agent are two fold - firstly you want them to achieve for you the very best possible price and secondly they need to nurture that agreed sale through to exchange and in turn completion.  Hanover proved themselves extremely apt at achieving these goals and the staff were professional, courteous and a pleasure to deal with throughout the transaction.  I would have no hesitation in recommending them to anyone thinking of selling their home.

Many thanks for your help in reaching a successful sale. It was an extraordinary negotiation but one which resulted in a very successful outcome. I would also like to take this opportunity to thank you and your team for the very professional and courteous manner in which you dealt with both the sales.

Nicole, at Hanover Residential, has been incredibly helpful every step of the way. She was able to organise a dozen of interesting viewings on two days, and took everything in charge. She perfectly understood what we were looking for, and saved us precious time as we were living abroad at that time.

Dear Nicole, I was extremely happy with the service that you personally provided. I was particularly impressed that we looked at many properties together, and you never got tired of doing that. You really wanted to make sure I was getting exactly what I had in mind. Thank you so much.

I wish to express my gratitude for your extremely valuable help in purchasing my flat. You were always there whenever I needed you and it’s been a pleasure doing business with your firm. I am looking forward to buying the next property from you. I thank you once more.

I used Hanover Residential to assist in the sale of my property and was 100% satisfied with the service. A purchaser was found quickly and all negotiations were handled professionally. The whole process was made very easy and I would recommend Hanover Residential as the right choice.

I would like to take this opportunity to express our thanks, concerning the negotiations during the purchase of our home in Maida Vale earlier this year. I am sure my wife Suzanne & I were not easy clients, having a fairly unique specific property requirement that limited the opportunities available. Over a period of many months you must have spent much time searching for that specific property, continually staying in contact.

I remain convinced that without your knowledge, expertise, negotiating and people skills this transaction would have fallen by the wayside. I think the seller must have appreciated you too. Simply, thank you and all our colleagues for all for a job well done, it is appreciated.