Testimonials

At Hanover, we believe in outstanding customer service.  We work hard to build strong, lasting relationships. In return, our clients have kindly shared their experience of working with us

I was looking for a place to rent in St. John’s Wood and Courtney Freeman helped me tremendously. Found the perfect place for the right price. She’s extremely friendly, hardworking and responses very quickly whenever I have an inquiry or need any sort of help. Wish you all the best for the future Courtney, may you continue succeeding in everything you do!

Mr Richard Chandler found us our dream house. We have been looking for years and had seen this property advertised but no agent could get us a viewing. My wife contacted Richard and he managed to get us a viewing within a few days. He was very helpful and professional, obtaining details we asked for as well as keeping us up to date with developments during the process. I would highly recommend him if you are searching for something special. He is also extremely knowledgeable of the local market where he is acting (St John's Wood) and he's got vast experience as well. We could tell immediately. On a personal note Richard is also a pleasure to deal with.

Courtney was the most professional and most importantly extremely responsible from the start of our search. She understood my needs and endeavoured to find the properties that suited my needs. She was able to negotiate in my behalf. She was with me right till the handover. I loved her personal interest which made the stressful task of home moving very easy. Thank you!

Thank you Courtney Freeman! Great experience in a challenging market. Always responsive to calls and messages. Appreciate your perseverance and professionalism. Highly recommended.

Charlie helped us secure our first home purchase even amidst numerous competitive bids on the property. He was super responsive at all times, always on time, very professional and proactive in getting us from bid to completion in five weeks. We would strongly recommend him as agent for anyone looking to buy in the St John’s Wood area. Thanks again Charlie for all your help!

Charlie was the best agent I have ever met. He understood my needs and has always been super helpful and helped with everything from start to finish. Buying a flat during lockdown was not easy but Charlie managed to help me complete in a short period of time. I would highly recommend Hanover Residential if you are looking something in SJW area!

Absolutely delighted with the service we got when my mother was looking for a flat to rent. Sam Jones was available at all hours and answered all our queries promptly and efficiently. Thank you Sam for making the process easy.

I found Hanover agency very efficient as they are able to offer a wide range of properties to all customers with different needs. We were constantly changing our plans regarding the flat we were looking for and our agent Sam was always very patient. He listened to us attentively whenever we came up with a new idea or wish. We must have been challenging customers but he was working tirelessly until we found the perfect place. We are very satisfied with his work and can only recommend him. No matter what you need he will find it for you. Thank you once again.

After dealing with other estate agents, it was refreshing to encounter some professionalism. Senan managed to find us the perfect match after months of looking. Jason was very responsive, and made the process smooth and relatively stress free. Would recommend to friends and family in an instant.

The process of purchasing our flat in St John’s Wood was extremely well coordinated. Charlie was pleasant to work with and always available if something arose. Starting from the initial viewing of the clearly presented video starring Jason, Charlie then took over until completion came to fruition. Highly recommended and I’m sure that applies across the full spectrum of sales, purchase, lettings. Thanks Charlie.

Fantastic team. Positive, honest, transparent, and excellent communication. Went the extras mile to get the job done. Couldn’t recommend them highly enough. Charlie was an excellent negotiator with patience, persistence and a cool head during trying times! Jason steers the ship wonderfully! Couldn’t recommend them highly enough.

This is my first time with Hanover Residential and I am beyond satisfied with the agency. They are very professional and always there to help you when needed. I would especially like to thank Sam and Sian for all their hard work and professionalism. It is without a doubt that I would recommend them. A 5 star for the agency from my end!